Privacy Policy

By using our website you are signifying your agreement with its terms. If you request information from us in any form we acquire information about you. By contacting or ordering on this site we will need to collect the following information from you - your-

Name 

Address

Email address

Phone number (optional)

The reason/s for contacting us

Plus any other information that you choose to send to us.

How we collect information about you - 

You may give us your information by filling in forms on the website, email, corresponding with us by post, phone, or on social media . This includes information you provide when you:

place an order, contact us, enter a competition,give us feedback, access promotions or complete a survey.

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website. Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site.  No personal details will be shared that could identify you.

How do we look after your information and what we do with it - 

Baby Boutique Devon as a legal duty under the Data Protection Act to prevent your information from falling into the wrong hands. We need to make sure that the data we hold is accurate, adequate, relevant to your purchase or enquiry. 

When you submit information via one of our online enquiry forms, the information is sent to us by email . These emails will be kept for a 12 month period and then deleted. (unless there is a specific reason for us to retain your email beyond this time)

Access to this information is to those who have a need to know. 

Information provided to us via our contact forms will be the  information to respond to your enquiry.

Contact details are only used to process, and to aid with the delivery of your order. 

Cookies - 

 As well as using cookies to provide a better experience of our website, we use them to support our online marketing efforts. You can choose to block cookies from a specific website within your browser settings. If you’re unsure how to do this there are lots of easy to follow tutorials on Google.

Accessing your personal information to see what we hold of you ( if any at all). You have the right to change correct or ask to delete any of the following- 

If you wish to do so please email stating - data protection to www.babyboutiquedevon.co.uk

•Request that we delete any/all personal data we hold on you – requests will be honoured unless we have a legitimate reason for refusal

•Correct any false, outdated or incomplete data we hold on you. 

•Withdraw any permissions you have given us in the past (e.g. if you give us permission to send you news updates via email, you can change your mind at any time)

We have the right to change our privacy policy at any time. For any further information, please email us at babyboutiquedevon.co.uk 

Financial Information - 

Card transactions via our website are conducted by using the secure server stripe . All card details are kept confidential at all times and we cannot see this information. 

Please see stripes terms and conditions.

However there may be times where your payments are given over the phone or via bank transfer for the following reasons - 

So we can take payment, give refunds or 

for fraud prevention and detection. 

Will we share your information with third parties?

We may pass on the following information to Royal Mail, other delivery companies and where applicable subcontractors or other third party service providers for the purpose of providing the carriage of goods -  Name, delivery address, telephone number, email address and delivery preferences stated by the customer. 

Baby Boutique Devon